SHIPPING & HANDLING
At High Tier AU, we offer free express shipping on all orders within Australia. We aim to deliver your order to you as quickly as possible, ensuring a seamless shopping experience.
- Free Express Shipping:
Expected delivery time is 1-3 Business Days.
Overseas
New Zealand
Order Processing
We strive to process and dispatch all orders within 1 business days unless mentioned in description that item requires upto 10 business days for dispatch. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Notifications
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information, allowing you to monitor the progress of your delivery.
Customs and Import Duties
Depending on the order value and destination country, orders may or may not be subject to customs or import duties. It is the buyer's responsibility to cover these costs. We recommend contacting your local customs office for more information.
Shipping Packaging
All orders are carefully packaged in a strong, secure box surrounded by bubble wrap to ensure that your items arrive unharmed.
If you have any questions or need assistance regarding shipping, please contact our customer service team at support@hightierau.com.
Shipping Times:
Australia- Free Express Shipping:
Expected delivery time is 1-3 Business Days.
Overseas
New Zealand
Expected delivery time is 7-10 Business Days. (Standard Shipping)
Expected delivery time is 5-9 Business Days. (Express Shipping)
Rest of the world
Coming soon...
Please note that some new release items may have longer processing times.Rest of the world
Coming soon...
Order Processing
We strive to process and dispatch all orders within 1 business days unless mentioned in description that item requires upto 10 business days for dispatch. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Notifications
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information, allowing you to monitor the progress of your delivery.
Customs and Import Duties
Depending on the order value and destination country, orders may or may not be subject to customs or import duties. It is the buyer's responsibility to cover these costs. We recommend contacting your local customs office for more information.
Shipping Packaging
All orders are carefully packaged in a strong, secure box surrounded by bubble wrap to ensure that your items arrive unharmed.
If you have any questions or need assistance regarding shipping, please contact our customer service team at support@hightierau.com.